Returns & Exchanges
We want you to feel completely at home with your Hommey purchase, which is why we offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, certain bedding and cushion inserts must remain sealed to be eligible for a refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unwashed condition.
Label and Post
Print your prepaid shipping label provided by the portal and drop your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing